Terms of use

Who these terms are with

This website is operated by CPD Accredited. Registered office and company number: TODO add registered office address, TODO add company registration number.

By using this website you accept these terms. If you apply for accreditation, these terms apply alongside the assessment documentation issued with your application, and where the two conflict the assessment documentation takes precedence for that application.

Using this website

You may use this website for any lawful purpose. You may not:

• attempt to gain access to the admin area, another organisation's records, or any part of the service you have not been granted access to;
• copy the register in bulk, whether by scraping or otherwise, or use it to build a competing listing;
• submit false information through any form on this site, including the provider registration form;
• use the site in a way that damages it or interferes with anyone else's use of it.

Reuse of the material we publish is covered separately under copyright.

The register

The accredited provider register records the accreditations we have granted and their status at the time you view it. It is accurate to the best of our knowledge and is updated as decisions are made.

An entry tells you what was assessed and when. It does not tell you that an activity is currently being delivered, that anything else the provider offers has been assessed, or that the provider is solvent, insured or otherwise fit to trade. The limits are set out in full under disclaimer.

We may correct, amend or remove a register entry where it is wrong, where an accreditation ends, or where a decision changes.

Applying for accreditation

Submitting an application does not create a contract for accreditation. A contract forms when we accept your application in writing and confirm which route and fee apply.

You are responsible for the accuracy and completeness of what you submit. Assessment is carried out on the evidence you supply. Where evidence is missing or ambiguous, an assessor raises a written query and the assessment pauses until you answer it.

There are three possible decisions: accredited, accredited with conditions, or refused. A refusal is a legitimate outcome of an assessment, not a failure to deliver the service. Any decision can be appealed on the grounds set out under governance and appeals.

Fees and payment

Registering your organisation and the eligibility check are free. Fees become payable when an activity is submitted for assessment, at the rates published under fees and timelines on the date of submission.

• Assessment fees are not refundable once an assessor has begun work, because the assessment is the thing being paid for.
• Where we cannot assess a submission at all, for example because it turns out to fall outside scope after the eligibility check, the fee is refunded in full.
• Annual fees are refunded pro rata if you withdraw an accreditation mid period and stop using the mark.
• An appeal fee is refunded if the appeal succeeds.

Using the accreditation mark

Accreditation grants a limited, non exclusive, non transferable licence to display the accreditation mark on the accredited activity, for the accreditation period, alongside the accreditation reference. The mark remains ours throughout.

The licence ends automatically when the accreditation ends, is suspended, or is withdrawn. You remove the mark from live materials within 30 days, and from any material still being distributed. The rules for display are set out under using the accreditation mark, and they form part of these terms.

Your obligations while accredited

• Report material changes to an accredited activity before delivering the changed version.
• Keep the learner records the Standards require, and produce them on request.
• Complete the annual review within the published window.
• Use the mark and reference only on the accredited activity, and only in the approved form.
• Describe your accreditation accurately, and not in a way that implies we regulate you or endorse a product.

Suspension and withdrawal

We may suspend or withdraw an accreditation where an obligation above is not met, where information we have relied on turns out to be inaccurate, or where continuing to publish the entry would mislead learners. The register records the change.

Except where learners are at risk of being misled immediately, we tell you what is wrong and give a deadline to correct it before suspending. Suspension and withdrawal are appealable.

Liability

We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, we are not liable for business losses arising from reliance on this website or the register, including lost profit, lost business or lost goodwill. Our total liability in connection with an accreditation is limited to the fees you paid for that accreditation.

Nothing in these terms makes us responsible for the content, delivery or outcomes of a provider's learning activity. Accreditation is an assessment against published standards, not an assumption of responsibility for what a provider then does.

Data protection

How we handle personal data is set out in our privacy policy. The register publishes organisation and activity information, and does not publish the names of individual learners.

Changes to these terms

We may change these terms. The version in force is the one published here on the date you use the site or submit an application. Where a change materially affects providers holding a current accreditation, we tell them before it takes effect.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. This needs confirming against where the company is actually registered.

Questions about these terms go to hello@cpdaccredited.co.uk.